Privacy Policy – Digit Mint

‍What is personal data?

Personal data is any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We collect various types of personal data:

• Identity Data includes first name, last name, title, and (for authorized users of our software) your username and password.
• Contact Data includes your email address and telephone number.
• Business Data includes the company name, size & industry it belongs to.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our Digit Mint® website.
• Usage Data may include information about how you use our website and services, including the full Uniform Resource Locators (URL) clickstream to, through and from our services (including date and time), page response times, download errors, elements you viewed or words you searched for, length of visits, interaction information (such as scrolling, clicks, and mouse-overs), analytics such as server monitoring tools to monitor the status of our APIs and the type and volume of calls being made to them.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

This information helps us understand your needs and improve our services. Please note that providing accurate data is essential for us to fulfill our obligations and offer you the best experience.

‍We use various methods to gather data from and about you, which include:

Direct Interactions

You can provide your Identity and Contact [and Financial Data] when you fill in forms or communicate with us through our website forms, phone, email, or other means. This includes personal data shared when you:

• Book a demo for one of our solutions
• Create an account on Digit Mint’s Software Platform
• Subscribe to Digit Mint’s newsletter
• Download content on Digit Mint’s website
• Request marketing materials
• Join a webinar
• Give us feedback
• Incoming and outgoing correspondence with us through our online channels (LinkedIn, YouTube)
• The exchange of business cards on physical/virtual events

Automated Technologies or Interactions

As you interact with Digit Mint®, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We use cookies and similar technologies for this purpose. Please refer to our cookie policy for more details.

Third parties or publicly available sources

We may receive personal data about you from various third parties and public sources as set out below:

Technical Data from the following parties

(a) Analytics providers such as Google based outside the EU;

Identity and Contact Data from publicly availably sources such as (such as SEC filings, sustainability reports, annual shareholder reports, CSR reports, Corporate Governance reports, legislation, regulatory guidance, news features and, social media content and subscription-based information and/or media services.

Identity & Personal data from the following parties

(b) Companies related to Digit Mint

Companies related to Digit Mint & any other entity within the Quanteus Group to which Digit Mint belongs (BrightWolves, QuantIM, Customer Collective).

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‍Digit Mint values your privacy and collects your personal data solely to provide you with an optimal, personalized, and secure experience while using our website. The processing of your personal data is crucial for the proper functioning of the website and the delivery of our services.

Rest assured, we are committed to using your data only for the following purposes:

1. Managing and improving our website.
2. Tailoring website content for a more personalized experience.
3. Addressing and responding to your inquiries and requests.
4. Sending targeted marketing, advertising, updates, and promotional offers.
5. Allowing you to download material from our website.
6. Allowing you to attend our webinars.
7. To make recommendations and suggestions to you about our services that may be of interest to you.
8. Conducting customer satisfaction studies, surveys, and market research.
9. Preparing and providing quotes.
10. Fulfilling our contractual obligations (administration, invoicing, payment collection).
11. For proper applicant assessment during the hiring process.
12. Complying with applicable legal and regulatory requirements.
13. Responding to requests from competent authorities.
14. To protect Digit Mint® and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

Marketing

At Digit Mint, we are committed to providing you with choices regarding certain personal data uses, particularly around marketing and advertising.

By utilizing your Identity, Contact, Technical, Usage, and Profile Data, we create a better understanding of your preferences and interests. This enables us to offer you relevant products, services, and enticing offers, which we refer to as marketing.

You will receive marketing communications from us if you have requested information or purchased services from Digit Mint. For digital marketing, we require opt-in consent (unless you are an existing customer) and give you the option to opt-out if you prefer not to receive such communications. Your preferences matter to us, and we respect your choices.

Third-party marketing

Please note that we will never sell your personal data to third parties.
We will get your express opt-in consent before we share your personal data with any company outside Quanteus Group for marketing purposes.

Opting out

You have the option to stop receiving marketing messages at any time by clicking the opt-out links provided in any marketing message sent to you or by reaching out to us directly.

Cookies

You have the ability to customize your browser settings to block some or all browser cookies, or receive alerts when websites attempt to set or access cookies. For further details on the cookies we use, please refer to our cookie policy.

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Trust and responsibility are two important values of Digit Mint. Therefore, we take our responsibility and handle your privacy with great care. We do our utmost to comply with the applicable Belgian Data Protection law and its implementation measures, supervised by the Belgian Privacy Commission. In accordance with the law, we take appropriate organizational and technical measures (e.g. policies and procedures, IT security measures, etc.) to ensure that personal data is secured against accidental loss or unauthorized disclosure. We also make contractual arrangements with suppliers or partners who process your personal data or to whom we communicate your information. They will only process your data as instructed by us and are bound by confidentiality obligations.

In the event of a suspected personal data breach, we have established procedures to handle the situation. If required by law, we will promptly inform you and the relevant regulatory authority of any such breach.

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and to comply with any legal, accounting, or reporting obligations.

To determine the appropriate retention period, we take into account the type, amount, and sensitivity of the data, the potential risks of unauthorized use or disclosure, our specific processing purposes, alternative means to achieve those purposes, and relevant legal requirements.

You have the option to request the deletion of your data, as explained in the "Request Erasure" section below.

Additionally, in certain circumstances, we may anonymize your personal data for research or statistical purposes, allowing us to use it indefinitely without further notice to you.

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We are committed to maintaining a high level of transparency regarding the data we use. Under applicable law, you have the following rights:

1. Access: You can request to know whether we hold personal data about you and, if so, obtain information on and a copy of that data.
2. Rectification: You can request the correction of any inaccurate or incomplete personal data we hold about you.
3. Objection: You can request that we stop processing your personal data.
4. Erasure: You can request the deletion of your personal data if it is no longer necessary for the purposes we collected it.
5. Restriction: You can request that we only process your personal data in limited circumstances, including with your consent.
6. Portability: You can request to receive a copy of the personal data you provided to us in a structured, commonly used, and machine-readable format, or request us to transmit it to another data controller.

If the processing of your personal data is based on your consent, you have the right to withdraw it at any time. This will not affect the processing carried out before the withdrawal.

To exercise any of your rights, please contact us at info@digitmint.eu, which is your primary point of contact for privacy matters.

If you feel that the privacy statement isn’t respected as it is described, do not hesitate to contact us via info@digitmint.eu. We will be happy to look into it.

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Should you not be satisfied with the way we have responded to your concerns you have the right to lodge a complaint with the supervisory authority (www.gegevensbeschermingsautoriteit.be).

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If you have questions about this privacy statement, or the way we collect, use or process your personal data, please contact us via e-mail on info@digitmint.eu.